San Jose Sharks

Profile

The San Jose Sharks promote responsible drinking and positive fan behavior at SAP Center. The Sharks Fan Code of Conduct and the details of the Sharks alcohol management plan that appear below ensure that fans have a safe and fun experience.

  • Aramark
  • TEAM Coalition

Alcohol Service Policies:

Age to Check ID: 30
Max Alcohol Drinks: 2/person/possession
Maximum Cup Size: 24 oz
Bottles: Sold with caps off
Liquor Sold: Yes

Cut-off Policies:

Concession Stands: 10 Minutes left in the 3rd period
Hawkers: 10 Minutes left in the 3rd Period
Clubs/Suites: 30 Minutes After Game Ends
Night Games: Same as Day Games

Report Inappropriate Behavior or Request Assistance

  • Text the word ASSIST + your message to 69050. Include in your message the issue, comment or concern with your seating section, row and seat.

TEAM Training is conducted at SAP Center by Aramark.

2017-2019 Training Profile for Aramark at SAP Center

  • 43 Sessions
  • 1031 Employees Trained
  • 4 Active Trainers
Sharks: League:
2016-2017: 297 129,493
2015-2016: 290 114,836

Active cheering and enthusiasm is encouraged. However, individual conduct must be bound by law and the rights of others to enjoy the event. Guest behavior cannot be unreasonable so as to offend others or be unreasonably abusive to players, officials or performers. Guests using foul language or appearing intoxicated are subject to eviction. SAP Center at San Jose staff reserves the right to evict guests whose behavior seriously affects the ability of others to enjoy the event.

For the safety of our guests and those of the athletes, guests are not permitted to pound on the glass that forms the perimeter wall of the ice rink.  Consistent and heavy pounding on the glass is known to result in the glass panels becoming dislodged and falling onto the hockey playing surface or into the stands causing significant injury.

We also prohibit a ticket holder from using admission to a game to generate publicity for the purpose of promoting and/or marketing other entities, events, and/or personalities without the prior written consent of the San Jose Sharks. The San Jose Sharks reserve the right to expel, without refund, any ticket holders whose behavior which, in the sole discretion of the San Jose Sharks, violates any these behavior policies. Continued violations of the behavior policies may result in the forfeiture of any remaining season tickets of the current season and any renewal privileges. Please notify a Guest Services Attendant if you witness any behavior violations.

Visiting Team Fans are our guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection from SAP Center.

Fans Don't Let Fans Drive Drunk