Cleveland Indians

Profile

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The Cleveland Indians promote responsible drinking and positive fan behavior at Progressive Field. The Indians Fan Code of Conduct and the details of the Indians alcohol management plan that appear below ensure that fans have a safe and fun experience.

  • Delaware North Sportservice
  • TEAM Coalition
Alcohol Service Policies:
Age to Check ID: 30
Max Alcohol Drinks: 2/person/possession
Maximum Cup Size: 24 oz
Cans: Yes
Liquor Sold: Yes
Cut-off Policies:
Concession Stands: End of the 7th inning
Hawkers: End of the 7th inning
Clubs/Suites: Last out in the game
Night Games: Same as Day Games

TEAM Training is conducted at Progressive Field by the Cleveland Indians and Delaware North Sportservice.

2018 Training Profile for the Cleveland Indians and Delaware North Sportservice at Progressive Field.

Indians Delaware North
Sessions  7 32
Employees Trained  356 870
Active Trainers  6 8

Indians and Delaware North at Progressive Field have consistently won training awards from TEAM Coalition.

Indians Delaware North
2017 Championship Performance; 90%+ total staff certified Championship Performance; 1,000+ employees certified
2016 Championship Performance; 90%+ total staff certified Championship Performance; 1,000+ employees certified
2015 Championship Performance; 90%+ total staff certified Championship Performance; 1,000+ employees certified
2014 Championship Performance; 90%+ total staff certified Championship Performance; 1,000+ employees certified
Designated Drivers may sign up at any Fan Services kiosk (section 153 or 550) or the Concierge Desk through the third (3rd) inning to receive a coupon for a free small Pepsi product and be entered to win a prize pack.
2017 Indians Total: 22,958 2017 League Total: 568,235

MLB Universal Code of Conduct
Major League Baseball has developed a Universal Code of Conduct for all Major League Ballparks. The Cleveland Indians are committed to creating a safe, comfortable and enjoyable ballpark experience. Our game day staff will proactively intervene to support an environment where:

  • Obscene or indecent clothing will not detract from the guest experience.
  • Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures.
  • Guests will refrain from displays of affection not appropriate in a public, family setting.
  • Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner.
  • Guests will show their ticket when requested and will only sit in their ticketed seat.
  • The process of the game will not be disrupted by the guests’ actions or unauthorized persons on the playing field.
Fans Don't Let Fans Drive Drunk