The Chicago White Sox promote responsible drinking and positive fan behavior at Guaranteed Rate Field. The White Sox Fan Code of Conduct and the details of the White Sox alcohol management plan that appear below ensure that fans have a safe and fun experience.
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| Alcohol Service Policies: |
| Age to Check ID: | 30 | |
| Max Alcohol Drinks: | 2/person/possession | |
| Maximum Cup Size: | 24 oz | |
| Cans: | No | |
| Liquor Sold: | Yes | |
| Cut-off Policies: |
| Concession Stands: | End of the 7th inning | |
| Hawkers: | End of the 7th inning | |
| Clubs/Suites: | Top of the 8th inning | |
| Night Games: | Same as Day Games | |
TEAM training at Guaranteed Rate Field is conducted by the Chicago White Sox and At Your Service.
The White Sox earned a Prestigious Achievement training award in 2019.
| Offered each game day, guests 21 years of age and older can register at the booth behind home plate on the main level and at the Club and Upper Level Guest Relations Booths as a designated driver for their party. Fans may register until the bottom of the 2nd inning. All participants are eligible for raffle prizes. Winners will be announced in the 7th inning. Beginning in the 8th inning, the booth serves as the prize center for the recycling program coupons. |
| 2019 White Sox Total: | 10,288 | 2019 League Total: | 504,529 | |
| 2018 White Sox Total: | 12,003 | 2018 League Total: | 569,910 |
Guest Conduct Policy Major League Baseball and the Chicago White Sox are committed to creating a safe, comfortable and enjoyable ballpark where:
Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures
Intervention with an impaired guest will be handled in a prompt and safe manner
The progress of the game will not be disrupted by guests’ actions or unauthorized persons on the playing field
There is no smoking in Guaranteed Rate Field pursuant to the Smoke-Free Illinois Act 95-0017.
Guests will show their tickets when requested and sit only in their ticketed seat.
Guest Relations Booth Guests may seek assistance from any Guaranteed Rate Field employee. Additionally, there is a Guest Relations Booth located on each level of the ballpark directly behind home plate as well as outside Gate 4. The Guest Relations Booths are open to serve you from the time the gates open until the ballpark has cleared following the game.
Guest Service Representatives Guest Service Representatives are stationed throughout the ballpark to assist you and enforce ballpark rules and regulations. If someone is interfering with your enjoyment of the game, please contact a Guest Service Representative. If approached by a Guest Service Representative, please treat them with courtesy and respect. By enforcing rules, our Guest Service Representatives are making the ballpark a safer and more comfortable environment for all guests.
