Jacksonville Jaguars

Alcohol Service Policies:

Cut-off Policies:

Tailgating Policies:

Text Messaging System:

TEAM Training is conducted at EverBank Stadium by the Jacksonville Jaguars.

Annual TEAM Training Certifications:

Fans 21 years of age or older can sign a pledge to be a responsible fan at any Guest Services Booth. In appreciation of their commitment to getting their friends home safely, all responsible fans who sign up will be entered into a drawing to win a Bud Light prize package. Registration must be completed by the start of the third quarter. The drawing will occur and be announced in the fourth quarter. Each designated driver will receive a voucher for a free non-alcoholic brew, redeemable at all permanent concession stands.

Responsible Fan Program Total Pledges:

The Jacksonville Jaguars and partners are committed to creating a safe, comfortable, and enjoyable gameday experience for all fans – whether new, seasoned, or visiting. Treat all guests and staff with respect and courtesy.
Be a fan ambassador and encourage being the best fan base in the League! Fans are empowered to keep a winning environment in the stands and anonymously report unruly fan behavior or security concerns by texting Fan Assist with your location and issue at (904) 633-6400.
When visiting EverBank Stadium, refrain from:

• Behavior that is unruly, disruptive, threatening or illegal in nature, including fighting and physical harassment
• Foul, harassing or abusive language towards other fans or staff
• Unreasonably obstructing the view of other patrons and standing in aisles
• Smoking (including e-cigarettes)
• Intoxication or other signs of alcohol or substance impairment
• Obscene or offensive gestures, signage or clothing, including concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault
• Interference with the progress of the game (including throwing objects onto or entering the playing field)
• Failing to follow instructions of law enforcement, Guest Services and security personnel
• Any conduct deemed inappropriate or dangerous to fans, participants or team members
• Conduct that results in damage to the stadium or other real or personal property

All guests are responsible for their own conduct as well as the conduct of their guests and/or persons occupying their seats. Stadium staff will promptly intervene to support an environment where all guests – home and visiting – can enjoy the event free from the above behavior.
To be courteous to all guests in attendance, fans are asked to stand and cheer when appropriate with the flow of the game.
Guests who violate this Fan Code of Conduct and fail to identify themselves to stadium staff will be subject to ejection without refund and potential loss of season ticket privileges or other privileges for future games. Season ticket members are responsible for the conduct of guests occupying their seats and may be subject to disciplinary measures including ticket suspension.
Fans who are ejected for violation of the Fan Code of Conduct will be required to complete an online Fan Code of Conduct class which includes a fee prior to returning to any NFL stadium.