Buffalo Bills

Alcohol Service Policies:

Cut-off Policies:

Tailgating Policies:

Text Messaging System:

TEAM Training is conducted at Highmark Stadium by the Buffalo Bills and Delaware North Sportservice. The chart below shows the number of employees certified by each organization annually.

Annual TEAM Training Certifications:

The Colts and Anheuser Busch have teamed up to implement the Bud Light Responsible Fan Program. Fans 21 years of age or older who pledge to enjoy responsibly and have a safe ride plan will receive an email to collect a voucher at guest services for one Ultra Zero, water or soda. Additionally, fans who pledge will also have a chance to win a pair of tickets to the next Colts home game.
The Buffalo Bills encourage fans to participate in the Bud Light Responsibility Has Its Rewards responsible fan program and pledge to be a responsible fan on gameday. Guests who are 21 years of age or older can register to pledge to not drink alcohol beverages at a Bills game, to provide responsible transportation for all members of their party, or to have a safe ride plan if they plan to drink alcohol at the game.
New for the 2021 season, fans can take the pledge online using a mobile device.
Guests who participate will receive a wristband identifying them as a designated driver and a coupon for a free Pepsi product or Budweiser Zero. Participants are entered to win a special prize pack from Bud Light and the Bills (announced in the 4th quarter), including a full-size authentic helmet, four post-game on-field passes, and a $100 Bills Bucks card.
Guests who pledge are also registered for the Responsibility Has Its Rewards Sweepstakes for a chance to win a trip to the Super Bowl or Pro Bowl, courtesy of TEAM Coalition.
Guests can register at any Guest Service Booth, the Bills / Bud Light Responsibility Has Its Rewards cart (Gates 2 and 7, 300 level), Billevard, Fan Zone, or through Premium Service Ambassadors in the Clubs.
The Buffalo Bills, in partnership with Designated Drivers of Buffalo, offer an alternative to driving: call (716) 713-7703 for safe ride home in your own car (arrangements prior to or on game days).
The Buffalo Bills were four-time winners of the NFL Responsibility Bowl (2014-2017) and four-time winners of the Bud Light Good Sport Designated Driver Challenge among AFC East teams (2014-2017).

Responsible Fan Program Total Pledges:

The Buffalo Bills and team partners have an unwavering focus on the fans and are committed to providing a safe, clean, comfortable, and enjoyable game day experience inside and outside Highmark Stadium. We strive to promote responsible behavior and make the guest experience family-friendly, memorable, and consistently positive for football fans of all ages.
Any irresponsible conduct will not be tolerated in the stadium parking lots or in Highmark Stadium, and in some cases may result in ejection from the game, revocation of season ticket privileges and/or arrest. Everyone deserves the right to enjoy the excitement and enthusiasm of game days. Please treat all guests with courtesy and respect, including visiting team fans. Our staff will proactively implement the Fan Code of Conduct that includes the following behaviors not tolerated by the NFL and Bills:

• Attempting to bring alcoholic beverages or other prohibited items into stadium.
• Excessive standing or unreasonably obstructing the view of other patrons. Spontaneous reactions to plays within the game are expected and encouraged, but your continued standing when most other guests are sitting is not permitted.
• Failure to follow instructions or show your ticket when asked by team or stadium personnel (includes mobile tix).
• Failure to comply with stadium health and safety policies, including, but not limited to policies requiring face coverings and requirements to maintain physical distancing.
• Failure to sit in your ticketed seat location or provide a valid vaccination record.
• Fighting, foul language or obscene gestures.
• Failing to retain and present your ticket or vaccination record if requested by a Highmark Stadium Team Member.
• Inappropriate displays of affection for a public setting.
• Indecent exposure, obscene clothing, or offensive signs.
• Interfering with the game (including entering the field or throwing objects onto the field).
• Intoxication or signs of impairment. Please drink responsibly.
• Offensive language or obscene gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault.
• Scalping, improper resale of tickets, misuse of tickets/credentials, illegal merchandise sales
• Verbal or physical harassment of guests, including visiting team fans. Please be respectful.
• Violating the No Tobacco Products policy. Highmark Stadium is a tobacco / smoke-free facility.
• ANY conduct deemed to be inappropriate or dangerous to spectators, participants, or Team Members.