Houston Rockets

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The Houston Rockets promote responsible drinking and positive fan behavior at Toyota Center. The Rockets Fan Code of Conduct and the details of the Rockets alcohol management plan that appear below ensure that fans have a safe and fun experience.

Partners

  • Levy
  • Bud Light
  • TEAM Coalition

Policies

Alcohol Service Policies:

Age to Check ID:
30
Max Alcohol Drinks:
2/person/possession
Maximum Cup Size:
24 oz
Bottles:
Sold with caps off
Liquor Sold:
Yes
Max Beer Size:
Not specified
Max Wine Size:
Not specified
Max Spirits Size:
Not specified
Cans:
Not specified

Cut-off Policies:

Concession Stands:
Start of the 4th Quarter
Hawkers:
Start of the 4th Quarter
Clubs/Suites:
45 Minutes After Game Ends
Night Games:
Not specified

Report Inappropriate behavior or request assistance:

  • Call 713-758-7200. As there are no procedures for paging guests, so please have seating information available when you call.

Tailgating Policies:

Time Lots Open:
Not specified
Time Lots Close:
Not specified
Prohibited Items:
Not specified
Permitted Items:
Not specified

Text Messaging System:

Text Number:
Not specified

Training

Alcohol management training at Toyota Center is not currently conducted by TEAM Coalition.

Fan Outreach

Toyota Center, Levy Restaurants and Anheuser-Busch have combined to offer guests the opportunity to sign up as a Designated Driver during events at Toyota Center. Please see any Guest Relations Booth to register for this program.

Designated Driver Program Totals:


Rockets:


League:
2017-2018:
8,559


74,432
2016-2017:
7,617


68,379
2015-2016:
6,702


71,146
2014-2015:
7,374


68,537

Code of Conduct

Houston Rockets Fan Code of Conduct:

The National Basketball Association, Houston Rockets, and Toyota Center are committed to creating a safe, comfortable, and enjoyable sports & entertainment experience. NBA fans have a right to expect an environment where:

  • Players will respect and appreciate each and every fan.
  • Guests will be treated in a consistent, professional and courteous manner by all arena and team personnel.
  • Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language or obscene gestures.
  • Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests will sit only in their ticketed seats and show their tickets when requested.
  • Guests will not engage in fighting, throwing objects or attempting to enter the court, and those who engage in any of these actions will immediately be ejected from the game.
  • Guests will smoke in designated smoking areas only.
  • There will not be any obscene or indecent messages on signs or clothing.
  • Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.

The arena staff has been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund and revocation of season tickets and may also be in violation of city ordinances resulting in possible arrest and prosecution.

The NBA, Houston Rockets, and Toyota Center thank you for adhering to the provisions of the NBA Fan Code of Conduct.

Fans Don't Let Fans Drive Drunk