D.C. United

Alcohol Service Policies:

Cut-off Policies:

Tailgating Policies:

Text Messaging System:

For assistance with any customer service issues, fans can email dcucustomerservice@dcunited.com. Our guest experience team is also available throughout the game to assist with any guest-related issues at the Fan Assistance Booth behind section F1. Guest Experience staff can also be found outside the gates of Audi Field, beginning two hours prior to kickoff until 15 minutes after kickoff.

Alcohol Management at Audi Field is not currently conducted by TEAM Coalition.

Supporters at Audi Field are encouraged to make the Heineken Designated Driver pledge:

• I will not consume alcohol at today’s event.
• I will provide safe, sober transportation home for my group.
• I will make sure everyone buckles up – every trip, every time.

Designated drivers who make this pledge at D.C. United home games receive a free soft drink and are entered into the Major League Soccer Responsibility Has Its Rewards Sweepstakes.

The Audi Field Code of Conduct

Major League Soccer, its Clubs and its venues are committed to creating a safe, comfortable, and enjoyable soccer experience for all guests in and around our stadiums and facilities.

MLS and its Clubs will immediately action the following behaviors as they represent a threat to the safety of the event:

• Fighting and/or inciting others to fight or inciting unruly or disruptive behavior
• Causing significant damage to property
• Using (including on any sign or other visible representation) political, threatening, abusive, insulting, offensive language and/or gestures, which includes racist, homophobic, xenophobic, sexist or otherwise inappropriate language behavior
  • Note: Threatening and/or abusive behavior directed towards other fans, players, officials or staff members will be subject to sanctions even if done outside the time period of a MLS-SUM event (including on social media)
• Entering or attempting to enter the field, the field track, the tunnel or any otherwise restricted area
• Possession or use of an unauthorized pyrotechnic device, smoke or firework, or attempting to introduce one inside the venue
• Throwing any objects onto the field (including streamers)
• Failing to follow directions from venue staff regarding compliance with the Fan Code of Conduct, stadium policies and emergency procedures
• Declining to promptly return a ball that enters the stands
• Inappropriate consumption of alcoholic beverages, which includes purchasing for, possession of, or consumption by a minor

The listed behaviors are prohibited based on safety and violations will be subject to sanctions. The Club may also sanction a supporter group for violations of the Fan Code of Conduct.