Bank of America Stadium, Charlotte FC, and Major League Soccer are committed to a safe, comfortable, and enjoyable matchday experience. Irresponsible conduct will not be tolerated—unruly patrons are subject to ejection, arrest, and possible loss of ticket privileges.
Prohibited behaviors include (but are not limited to):
- Intoxication or signs of alcohol/substance impairment resulting in irresponsible behavior.
- Fighting, taunting, or actions that may harm/endanger others.
- Abusive, vulgar, or offensive language/gestures (including discriminatory content based on race, ethnicity, gender, etc.).
- Throwing objects of any kind (including cups, streamers).
- Entering or attempting to enter restricted areas (field, etc.).
- Threatening/abusive behavior toward guests, players, officials, or staff.
- Possession/use of unauthorized pyrotechnics, fireworks, or smoke devices.
- Failing to follow staff directions on policies, conduct, or emergencies.
- Irresponsible use/consumption of alcohol (e.g., by minors, purchasing for minors).
- Any behavior detracting from the matchday experience or safety.
In the Supporters Section, beverages must be poured into plastic cups (provided by ushers); throwing liquids/objects results in immediate ejection. MLS thanks fans for adhering to the code and creating a positive atmosphere.