Colorado Avalanche

The Colorado Avalanche promote responsible drinking and positive fan behavior at Ball Arena. The Avalanche Fan Code of Conduct and the details of the Avalanche alcohol management plan that appear below ensure that fans have a safe and fun experience.

Partners

  • Legends
  • Bud Light
  • Lyft
  • TEAM Coalition

Policies

Alcohol Service Policies:

Age to Check ID:
we ID every guest, every time regardless of age
Max Alcohol Drinks:
2/person/possession – a double mixed cocktail counts as 2 drinks
Maximum Cup Size:
24 oz beer; 7 oz wine; 1 oz liquor
Bottles:
All containers are sold open
Cans:
All containers are sold open
Liquor Sold:
Yes – All containers are sold open

Cut-off Policies:

Concession Stands:
Start of the 3rd Period
Hawkers: N/A
Start of the 3rd Period
Clubs/Suites:
30 minutes after game ends
Night Games:
Same as Day Games

Report Inappropriate Behavior or Request Assistance:

  • Text **FANSOS** to **69050** with their seat location and issue to Ball Arena personnel or may notify the nearest Ball Arena staff member of the issue.
    • Your text will be replied to and Event Staff will respond to your seating section. Texting instructions can be seen on the scoreboard and fascia screens around the Arena as well as fixed signage hanging from the corners of the ceiling and also in all bathrooms.
    • Standard texting rates will apply.

Tailgating Policies:

Time Lots Open:
Not specified
Time Lots Close:
Not specified
Prohibited Items:
Not specified
Permitted Items:
Not specified

Text Messaging System:

Text Number:
69050 (keyword: FANSOS)

Training

TEAM Training is currently conducted at Ball Arena by Legends Hospitality.

Fan Outreach

To encourage responsible drinking, Ball Arena and Legends participate in the Budweiser Good Sport Designated Driver program. The Budweiser Good Sport Designated Driver program promotes responsible consumption of alcoholic beverages. Guests can go to the Guest Relations kiosk at section 120 for the Designated Driver sign up.

Designated Driver Program History:

Avalanche:
League:
2023-2024:
Not specified
Not specified
2022-2023:
Not specified
Not specified
2021-2022:
Not specified
Not specified
2020-2021:
Not specified
Not specified
2019-2020:
Not specified
Not specified
2018-2019:
Not specified
Not specified
2017-2018:
904
Not specified
2016-2017:
1,027
129,493
2015-2016:
1,074
114,836
2014-2015:
1,332
111,207

Code of Conduct

All Ball Arena Guests are expected to maintain reasonable and appropriate behavior at all times. Any behavior disregarding the code of conduct as determined by facility management can result in ejection and possible arrest by Denver Police.

Ejected Guests will not receive a refund for their tickets or be compensated in any way. Inappropriate behavior includes, but is not limited to:

  • Standing on chairs/seats/tables/platforms/railings.
  • Drunk, intoxication or disorderly conduct.
  • Fighting or challenging others to fight.
  • Interference with the event or participants of the event in any way.
  • Throwing, tossing or discharging any object.
  • Using profanity and/or other offensive words and gestures.
  • Harassing, taunting or using offensive language against the players, referees, performers, other Guests or staff.
  • Entering a restricted area, seating area or disabled seating platform without the proper ticket.
  • Disturbing other patrons’ enjoyment of the event.
  • Failing to comply with facility personnel.
  • Violating Ball Arena rules, regulations and policies.
  • Violating any local, state or federal laws.

Ball Arena management reserves the right to deny entry or eject patrons from the facility including Guests displaying inappropriate behavior, as determined by facility/event management. You can find the complete code of conduct under Security Policy at BallArena.com.

Fans Don't Let Fans Drive Drunk