Miami Heat

Miami Heat Logo

The Miami Heat promote responsible drinking and positive fan behavior at AmericanAirlines Arena. The Heat Fan Code of Conduct and the details of the Heat alcohol management plan that appear below ensure that fans have a safe and fun experience.

Partners

  • Levy Restaurants
  • Bacardi
  • TEAM Coalition

Policies

Alcohol Service Policies:

Age to Check ID:
30
Max Alcohol Drinks:
2/person/possession
Maximum Cup Size:
24 oz
Bottles:
Sold with caps off
Liquor Sold:
Yes
Max Beer Size:
Not specified
Max Wine Size:
Not specified
Max Spirits Size:
Not specified
Cans:
Not specified

Cut-off Policies:

Concession Stands:
End of the 3rd Quarter
Hawkers:
End of the 3rd Quarter
Clubs/Suites:
1 Hr. After Game Ends
Night Games:
Not specified

Report inappropriate behavior or request assistance:

  • Notify an Arena Representative

Tailgating Policies:

Time Lots Open:
Not specified
Time Lots Close:
Not specified
Prohibited Items:
Not specified
Permitted Items:
Not specified

Text Messaging System:

Text Number:
Not specified

Training

Alcohol management training at AmericanAirlines Arena is not currently conducted by TEAM Coalition.

Fan Outreach

The AmericanAirlines Arena/HEAT Group has partnered with Bacardi to bring guests attending Miami HEAT home games a Designated Driver program. Guests, ages 21 and older, may sign up to be the designated driver for their group at Guest Services Locations 103 or Guest Services 322, during Miami HEAT home games.

Designated Drivers are not eligible to purchase alcohol at any time during the game. For more information on our Designated Driver program please visit any Guest Services location.

Designated Driver Program Totals:


Heat:


League:
2017-2018:
1,910


74,432
2016-2017:
2,009


68,379
2015-2016:
2,505


71,146

Code of Conduct

The NBA Fan Code of Conduct:

The National Basketball Association, Miami HEAT, and AmericanAirlines Arena are committed to creating a safe, comfortable, and enjoyable sports & entertainment experience. NBA fans have a right to expect an environment where:

  • Players respect and appreciate each and every fan.
  • Guests will be treated in a consistent, professional and courteous manner by all arena and team personnel.
  • Guests will enjoy the basketball experience free from disruptive behavior, including foul or abusive language or obscene gestures.
  • Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests will sit only in their ticketed seats and show their tickets when requested.
  • Guests who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the game.
  • Guests will smoke in designated smoking areas only.
  • There will not be any obscene or indecent messages on signs or clothing.
  • Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.
  • Guests will also be responsible for their own good time by reporting inappropriate behavior.

The arena staff has been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund, and revocation of season tickets and may also be in violation of city ordinances resulting in possible arrest and prosecution.

The NBA, Miami HEAT, and AmericanAirlines Arena thank you for adhering to the provisions of the NBA Fan Code of Conduct.

Fans Don't Let Fans Drive Drunk